KeepClean Utah
Last updated: January 2025
These Terms & Conditions (“Terms”) govern your use of the website https://keepcleanutah.com
and the cleaning services provided by KeepClean UT (“KeepClean Utah,” “we,” “our,” or “us”). By booking services, submitting a form, or using our website, you agree to these Terms.
1. Services Overview
KeepClean Utah provides residential cleaning services across Utah, including recurring and one-time services. All services are performed based on the information provided by the client at the time of booking.
Service offerings may include:
- Regular Cleaning (Recurring)
- Deep Cleaning
- Move-In / Move-Out Cleaning
- One-Time Cleaning
- Add-on services (inside oven, fridge, windows, etc.)
2. Estimates & Pricing
- All prices displayed on the website are starting prices.
- Final pricing depends on home size, condition, service type, frequency, and selected add-ons.
- Quotes are based on client-provided information and may be adjusted if conditions differ upon arrival.
- We reserve the right to refuse service if the home condition presents safety concerns.
3. Scheduling & Access to the Home
- Clients are responsible for providing safe and timely access to the home at the scheduled service time.
- If cleaners are unable to access the property, the appointment may be considered a late cancellation.
- Pets must be secured or disclosed in advance.
4. Cancellations & Rescheduling
- We require at least 24 hours’ notice for cancellations or rescheduling.
- Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee.
- Same-day cancellations or no-shows may be charged up to 50% of the service cost.
5. Recurring Services
- Recurring services may be scheduled weekly, bi-weekly, or monthly.
- Clients may pause or cancel recurring services with proper notice.
- Price adjustments may occur if the condition of the home changes significantly between visits.
6. Payments
- Payment is due upon completion of service unless otherwise agreed.
- Accepted payment methods will be communicated during booking.
- Late or failed payments may result in service suspension.
7. Satisfaction Guarantee
Your satisfaction is important to us.
- If you are not satisfied, please notify us within 24 hours of service completion.
- We will address reasonable concerns related to the original scope of work.
- Claims made after 24 hours may not be eligible for correction.
8. Breakage, Damage & Liability
- KeepClean Utah is fully insured.
- Any damage must be reported within 24 hours of service.
- We are not responsible for:
- Pre-existing damage
- Normal wear and tear
- Improperly installed or fragile items not disclosed in advance
- Liability is limited to the cost of repair or replacement, not exceeding the service fee.
9. Health & Safety
For the safety of our team:
- We reserve the right to refuse service in homes with unsafe conditions.
- Please inform us of any health risks, mold, biohazards, or aggressive pets.
10. SMS & Communication Consent
By providing your phone number, you consent to receive:
- Appointment confirmations and reminders
- Service-related updates
- Customer support messages
Message frequency may vary. Message and data rates may apply.
Reply STOP to opt out or HELP for assistance.
📞 (385) 371-4838
📧 keepcleanutah@outlook.com
11. Website Use
- Content on this website is for informational purposes only.
- You may not misuse, copy, or distribute site content without permission.
- We are not responsible for third-party links or services.
12. Service Area
Services are provided in Utah, including but not limited to:
Alpine, American Fork, Bluffdale, Cottonwood Heights, Daybreak, Draper, Eagle Mountain, Herriman, Highland, Holladay, Lehi, Riverton, Sandy, South Jordan, West Jordan.
13. Governing Law
These Terms are governed by the laws of the State of Utah.
14. Changes to Terms
We reserve the right to update these Terms at any time. Updates will be posted on this page with a revised date.
15. Contact Information
KeepClean UT
📍 Herriman, Utah
📞 (385) 371-4838
📧 keepcleanutah@outlook.com